• Education : No degree, certificate or diploma
• Experience : 1 to less than 7 months

Tasks

• Advise clients on advertising or sales promotion strategies
• Answer written and oral inquiries
• Answer inquiries and provide information to customers
• Explain the type and cost of services offered
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Receive and log complaints
• Receive payments
• Maintain and manage digital database
• Answer clients' inquiries and provide information
• Consult with clients after sale to provide ongoing support
• Book appointments

Computer and technology knowledge

• Internet
• MS Excel
• MS Outlook
• MS Windows
• MS Word
• MS Office
• Electronic mail

Type of experience

Call centre

Work conditions and physical capabilities

Attention to detail

Personal suitability

• Punctuality
• Efficient interpersonal skills
• Organized
• Reliability
• Team player
• Dependability
• Honesty

Screening questions

• Are you available for shift or on-call work?
• Are you available for the advertised start date?
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• What is your current field of study?

Financial benefits

Bonus

Other benefits

• Free parking available
• Learning / training paid by employer
• Parking available
• Work Term : Permanent
• Work Language : English
• Hours : 32 to 40 hours per week