• Education : Secondary (high) school graduation certificate
• Experience : 1 year to less than 2 years

Work setting

Tourism

Tasks

• Answer written and oral inquiries
• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for billing for services
• Arrange for refunds and credits
• Explain the type and cost of services offered
• Issue receipts and other forms
• Maintain records and statistics
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Order office supplies and maintain inventory
• Perform general office duties
• Receive and log complaints
• Receive payments

Computer and technology knowledge

• Database software
• Internet
• MS Excel
• MS Outlook
• MS Windows
• MS Word

Security and safety

Bondable

Transportation / travel information

Willing to travel

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Work under pressure
• Repetitive tasks

Personal suitability

• Punctuality
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player

Workplace information

Hybrid

Other benefits

• Paid time off (volunteering or personal days)
• Work Term : Permanent
• Work Language : English
• Hours : 40 hours per week