customer service adviser

customer service adviser

Offer parameters
Le Groupe PNF inc.
$24 an hour
Saint-Léonard-d'Aston, QC, CA

Woke Type

permanent

About

  • Durée de l'emploi : Permanent
  • Langue de travail : Bilingue
  • Heures de travail : 40 hours per week
  • Education :
  • Expérience :

Education

No degree, certificate or diploma

Asset languages

Spanish; Castilian

Work setting

  • Rural area
  • Industrial

Tasks

  • Answer written and oral inquiries
  • Gather, research and prepare communications material
  • Answer inquiries and provide information to customers
  • Explain the type and cost of services offered
  • Sell merchandise
  • Answer clients' inquiries and provide information
  • Take customers' orders
  • Resolve complaints and claims

Computer and technology knowledge

  • Database software
  • Enterprise resource planning (ERP) software
  • MS Excel
  • MS Outlook
  • MS Word
  • Adobe Illustrator
  • MS PowerPoint
  • Electronic mail

Security and safety

  • Criminal record check
  • Driver's validity licence check

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Work under pressure

Personal suitability

  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Judgement
  • Ability to multitask
  • Dependability
  • Honesty
  • Quick learner

Screening questions

  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?

Experience

Experience an asset

Financial benefits

Registered Retirement Savings Plan (RRSP)

Other benefits

  • Free parking available
  • Learning / training paid by employer
  • On-site recreation and activities
  • Variable or compressed work week