About Us : Our client is a leading development company specializing in high-rise and hospitality projects. They are known for their commitment to creating vibrant communities and are looking for a motivated and organized Senior Project Coordinator to join their team at the head office in Vaughan.

Key Responsibilities :

• Regularly visit active job sites to provide guidance and support to the Customer Service team on a rotating schedule.
• Track and review outstanding correspondence lists in collaboration with on-site Customer Service Representatives.
• Maintain and generate monthly reports on outstanding correspondence to ensure compliance with all warranty deadlines.
• Attend homeowner inspections alongside Service Representatives when needed.
• Manage and oversee any Conciliation Requests.
• Supervise Service Technicians’ schedules and the quality of their work.
• Coordinate and participate in Customer Service meetings and other relevant gatherings.
• Inspect homes on the day of occupancy to confirm they meet our quality standards.
• Conduct follow-ups with customers as needed.

Ideal Candidate Qualifications :

• At least 5 years of experience in the construction industry.
• Excellent written and verbal communication skills.
• Strong organizational skills and keen attention to detail.
• Ability to handle multiple tasks in a dynamic construction environment.
• Must have knowledge of Tarion Warranty guidelines.
• Capable of reviewing warranty letters and making informed decisions for appropriate delegation.
• Proficient in Microsoft Word, Excel, Outlook, and other relevant software.

Compensation :

• A competitive salary package based on experience (range : $95K to $105K).
• Includes a company vehicle.