Collections Specialist - B2B

Collections Specialist - B2B

Offer parameters
agilius work solutions
$65K-$75K a year (estimated)
Woodbridge, ON, CA

Woke Type

permanent
full-time

About

A typical day :

  • Engage in communication with customers to determine the cause of overdue payments and review the terms of sales, services, or credit contracts
  • Receive payments and record the amount paid in the customer's account
  • Document information about the customer's financial status and the progress of collection efforts
  • Review and monitor assigned accounts and relevant collection reports to ensure customer records are up to date
  • Maintains clear documentation of customer interactions throughout the collection or dispute resolution process. Ensures timely follow-up on open disputes in accordance with service level agreements
  • Resolves both internal and external issues related to customer non-payment, invoice discrepancies, and customer payments made outside of approved terms

The successful candidate brings :

  • High school diploma or GED is highly desirable. Specialized skills training or certification may be necessary
  • Having at least one year of experience in credit analysis and / or accounts receivable is preferred
  • 3+ years experience in B2B collections
  • Experience in handling large portfolios
  • Applies a certain level of discretion in accordance with clearly defined policies, procedures, and techniques
  • Experience in the manufacturing or distribution industry is preferred
  • Understanding of Excel and the ability to perform v-look ups and basic functions
  • Excellent internal and external customer service

Total rewards :

  • 55K - 62K annually
  • Work for a growing company that offers professional development and opportunity
  • 3 weeks vacation, 5 sick days
  • Bonus opportunity, benefits after 3 months and RRSP company matching
  • Full time permanent opportunity