Job Description

Key Job Responsibilities :

• Providing excellent service and ensuring exceptional results in the collection of outstanding commercial and consumer receivables.
• Conducting collections calls for all past due accounts as per portfolio of accounts assigned.
• Contacting past-due customers by phone or e-mail, requesting payments, and negotiating appropriate payment arrangements based on Chubb’s policy.
• Assessing and mitigating risk by referring accounts for further action.
• Reviewing and analyzing Accounts Receivables to determine problem accounts and initiate reconciliation / dispute process with Chubb Canada branches.
• Obtaining and preparing credit information and recommending credit limits, including limits for Credit Supervisor’s approval and above.
• Achieving individual collection targets in order to meet Department and Company’s goals.
• Managing Portal & National Accounts
• To locate and analyze supporting documents regarding customer accounts

Qualifications

• Post-Secondary Education in Business Administration or a related discipline.
• 4+ years of previous collections experience and a good knowledge of credit and collections practices within a large corporate environment.
• Certification from the Credit Institute of Canada valued.
• High proficiency in Excel is preferred

Additional Information

More about the position :

• Proven track record of resolving outstanding past-due accounts
• Excellent communication, interpersonal, and presentation skills
• Must have strong analytical skills and sound business judgment
• Self-direction and organization skills critical to achieving month-end reporting deadlines
• This position can be based out of Windsor, London or Stoney Creek

Our offerings include

• Competitive compensation and benefit package
• RRSP matching
• Employee Discounts
• Learning and Development opportunities
• Reward and Recognition Program
• A culture of performance & accountability
• A supportive and positive team environment

Background Check Requirements :

As a condition of employment, this position may be subject to the successful completion of the following pre-employment conditions :

• Criminal Background Check
• Reference Check