Do you want to work at the veterinary Clinic voted Best of the Best by our community since !? Are you a client focused individual who loves flexibility in your career?

We are seeking Client Services Representatives to join our administrative team for full-time or part-time opportunities at Sunset Strip Veterinary Clinic in Owen Sound.

Our hospital offers state-of-the-art medical equipment, the assistance of experienced support staff, and the pleasure of working with trusted clients to provide compassion and the best quality care for their pets.

We are please to offer a competitive compensation package with industry-leading benefits (Health / Dental), pet-care at cost, paid vacation, EC and more! For out of area candidates, relocation assistance will be considered.

To learn more about us, visit us at , follow us on social media, or contact us at to apply today!

Owen Sound, Ontario offers the perfect blend of natural beauty and small-town charm. With its breathtaking waterfront views and proximity to the scenic Bruce Peninsula, outdoor enthusiasts will thrive in this picturesque setting.

The city boasts a close-knit community, a vibrant arts scene, and a rich cultural heritage, providing ample opportunities for personal growth and connection.

Experience a fulfilling and balanced lifestyle in Owen Sound, where nature’s wonders and a welcoming community await you.

Job Summary

As a Receptionist / Customer Service Representative is the first point of contact for Hospital clients and patients. As the first point of contact our reception team welcomes clients positively and executes all administrative tasks to the highest quality.

Benefits

• Dental care
• Employee assistance program
• Extended health care
• On-site parking
• Paid time off
• RRSP match
• Store discount
• Vision care
• Wellness program

Shift and schedule

8 hour shift

• 10 hour shift
• Monday to Friday
• 4 day work week

Location

ON-21, Owen Sound, ON

Job Duties and Responsibilities

Highest Priority Key Responsibility

• Updating patient records
• Answering phone calls
• Calculating billing amounts
• Explaining medical procedures
• Serves visitors by greeting, welcoming, and directing them appropriately.

Second Highest Priority Key Responsibility

• Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
• Communicates and documents actions and changes amongst team and with clients. For example, changes in schedules.
• Directs clients and patients to the appropriate veterinarian and exam room.
• Answer, screen and forward incoming phone calls and messages.
• Maintain self-serve appointment booking software.
• Order front office supplies and maintain stationary inventory.