Position Overview

Directly accountable to the Director of Care, the Cashier / Receptionist; is responsible for performing a variety of clerical, record-keeping and bookkeeping functions and acting as a communication link for the facility.

Performs all duties in accordance with established health and safety regulations / guidelines, policies and procedures (e.

g. utilizing person, protective equipment as per safe work procedures). Notifies their Manager or their designates (i.e. supervisors) of all occurrences, injuries, illnesses or safety and health concerns which are likely to harm themselves, their co-workers, or any other who enter the premises.

Experience

• One year’s experience working with cash and processing bank deposits using a computerized account receivable system.
• Experience in performing general clerical duties required.
• Experience working with people in the context of a customer service environment.
• Experience using office productivity software such as Microsoft Office required.
• SAP, ESP and HIPPO experience preferred.

Education (Degree / Diploma / Certificate)

Successful completion of Grade 12.

Certification / Licensure / Registration

Not Applicable

Qualifications and Skills

Demonstrates knowledge and support of : The vision, values, goals and objectives of the Winnipeg Regional Health Authority.

Residents Bill or Rights and Code of Conduct. Personal Health Information Act, Protection of Persons in Care Act, Workplace Hazardous Material Information System (WHMIS), Principles of Routine Practices (Universal Precautions) and other legislated acts.

Knowledge of general office practices and procedures. Knowledge of filing procedures. Knowledge of accounting principles, methods and procedures applicable to cash ledgers and banking.

Knowledge of financial coding system. Knowledge of credit care and debit machine transaction processing.

• Ability to make accurate arithmetical computations.
• Ability to communicate effectively with public and staff.
• Ability to compile reports.
• Ability to deliver supplies to the units and lift up to 35lbs as required.
• May periodically assist Director with staff relief and schedule updates.
• Ability to prioritize workload and maintain focus on duties after numerous interruptions.
• Ability to handle money with clients in a calm and comfortable manner.
• Ability to accurately complete bank deposits.
• Ability to operate computer terminal.
• Ability to work with spreadsheets and forms in Microsoft Office.
• Typing (40-45 words per minute with less than 5% error rate).
• Adding machine (210 keystrokes per minute with less than 2% error rate).
• Basic accounting skills.
• Ability to read, write, understand and speak English fluently.

Physical Requirements

• May be required to work extended hours.
• May involve exposure to disease, radiation, toxic materials, noise, allergens, etc.
• May encounter aggressive and / or agitated residents / staff / visitors.