Posting will close when we find a suitable candidate

Employment Status : Temporary, 1 Year Contract Full-time

We are currently looking for a Cards Growth Specialist for our Cards and Payments Department.

Servus Credit Union is Alberta's largest member-owned credit union, known for building strong, resilient communities by helping our members feel good about their money.

One of Canada's Best Managed Companies for 20 consecutive years and ranked as one of the top banks in Canada on Forbes World's Best Banks list for two years in a row, we are a team of smart, gutsy and driven individuals.

Under the direction of the Senior Manager Cards Growth, this position is accountable for supporting all card related product sales, growth opportunity and business development activities associated with the overall Cards strategies, annual financial targets and leading the execution of the sales programs and plans necessary to meet the business unit objectives.

Responsibilities include but are not limited to :

• Identifying the upstream (planning) and downstream (implementation / support) sales / growth channels and establish a more productive collaborative working relationship to promote opportunities in optimizing required processes in a more efficient value-added manner
• Providing input on products, product lines and line of business performance and how each contributes towards overall performance and the bottom line what products are most profitable and why?

Develop activities, plans and KPIs to achieve growth results and maintenance support of the sales programs / plans

• Leading in the development, maintenance, and reporting of key attributes (product, profitability, end user) and product / operational factors (cost, initiative, service) as they relate to the achievement of growth targets and future strategies
• Leading the campaign / offer management activities end to end from planning, coordination and execution using standard project management principles.

Ensure clear understanding amongst all internal / external partners on the what, why, when, who, and how for each initiative.

Provide adequate lead time and support to run the campaigns / offers efficiently and seamlessly

Ensuring that campaign results are accurately designed and measured using the right metrics, that campaign results are analyzed and documented upon conclusion of the initiative and lessons learned are applied for continuous improvement of future campaign / offer initiatives.

Collect and maintain data (attributes, results, factors) for future use

Requirements

Experience :

• Credit Card Products experience
• 5+ sales and marketing experience with proven results preferably in the credit card or financial services industry
• Adept at stakeholder engagement, conflict resolution and project coordination
• Strong business acumen and analytical reasoning
• Strong written and oral communication skills
• Knowledge of payments products are an asset

Education and Training :

Relevant degree in Marketing or Business, or equivalent combination of education and experience.

Most importantly, we're looking for candidates whose personal values align with our cooperative values. These values are evident in everything we do everyday.

We're not afraid to be different from our competitors and in fact we embrace these differences. We celebrate our credit union culture and history, and we pride ourselves on our strong commitment to our member-owners and to the communities we serve.

Benefits

Working for Servus has outstanding benefits. In addition to standard benefits like health and wellness, vacation and retirement savings programs, we also provide other important benefits such as :

• Training & Development Opportunities
• Career Advancement Potential
• Flexible work options
• Competitive Compensation including performance-based incentive pay
• Meaningful work towards individual and corporate goals
• Opportunities to get involved and give back through an employee volunteer program

For information about these benefits and more, click here.

At Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the services we provide with a few additional perks!

What happens next?

Only those applicants selected for an interview will be contacted. Should you require any accommodations during the hiring process, please advise us at that time.

Discover a sense of belonging amongst a team of unique, authentic individuals working together to reimagine financial fitness.

We value and celebrate the richness that diverse backgrounds and experiences bring to our community. Your skills, passion, and curiosity may find a sense of belonging at Servus, so even if you don’t check every box we encourage you to apply!

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