Company :

IndemniProBuild your career with ClaimsPro -Junior Adjusters / Trainees, Full-Time (Yellowknife, NWT, Canada)

Why join ClaimsPro? We are proud of our people and it shows :

• you will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories;
• your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit;
• you will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers;
• you will be supported by experienced local claims support, centralized after hours support, and dictation services;
• your claims load is driven by senior executives and business development staff from coast to coast;
• you are compensated for your billable hours and other costs. Also included is a flex-benefit plan that allows you to customize the coverage that is right for you with the options for taxable and non-taxable health care spending;
• your continuous education fees are reimbursed to maintain your license;
• your workload is balanced to ensure you can maintain a high quality level and manage your abeyance; Visit www.scm.ca or www.

claimspro.ca to learn more

ClaimsPro is a national Independent Adjusting company that provides claims services for insurers, self-insured entities, and organizations with high financial retentions.

We are looking for recent Insurance Program graduates or University / College graduates to join our team as a Claims Adjuster Trainee .

Reporting to one of our Branch Managers, the key focus of this position is to start your career in claims and develop in a mentorship environment the skills required for the investigation, adjustment, and examination of multi-line claims at a junior level.

Claimspro is a technology enabled, paperless environment and all matters are managed electronically. The expectation is that the Adjuster Trainee will enter into a period of structured training to obtain the skills required to be successful in a career in claims.

The successful candidate will be part of a dynamic team that provides quality service to internal and external clients. They will display excellent customer service skills and will be a key contributor to the success of the organization by providing knowledgeable, detailed, and timely service.

Key Performance Factors

This role requires someone who is well organized with a high attention to detail and who enjoys doing things in a systematic way.

Desired Competencies

• Be action / results oriented, with ability to take initiative
• Effective analytical skills including identification of cause and effect dynamics
• Ability to read or develop skills interpreting policy coverages and wordings
• Have a high attention to detail
• Possess effective written communication skills
• Able to draw valid conclusions and effectively communicate them
• Have a mature and friendly disposition
• Have strong computer skills
• Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).
• Be well organized and able to prioritize

Job Responsibilities

• Handing, investigation and management of claims
• Review coverages, limitations, warranties, and requirements
• Ensure appropriate coverage is in place
• Follow guidelines and instructions
• Prepare documents and mandatory forms as required
• Manage a case load of claim matters in compliance with KPIs and SLAs
• Manage reserves, payments, and financials
• Provide a high level of customer service to all stakeholders
• Other duties as assigned

Qualifications & Experience

• A post-secondary diploma in Insurance will be given preference
• Ability to be obtain an adjusters license
• Familiarity or previous insurance claims experience will be a definite asset
• Previously demonstrated ability to execute high attention to detail
• Demonstrated ability to manage changing priorities and proven organizational skills
• Demonstrated behaviors showing initiative and follow-up skills
• Demonstrated professionalism and work ethic
• Proven ability to contribute to and work well with a team environment
• Good computer skills (MS-Office, Outlook, Word, Excel, OneDrive) skills is required
• All other computer applications must have the aptitude and ability to learn as required
• Valid Driver’s license

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement Recruitment Agencies

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates.

Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.

SCM welcomes resumes submitted directly from candidates.