Job Description

Job Description

On Behalf of our client, Leading Transportation company , Protrans Personnel Services, is currently looking for an OS&D Coordinator in Vaudreuil-Dorion (Quebec)

Job Location : Vaudreuil-Dorion (Quebec)

Position Type : Onsite

Pay Rate : $20 / hr

Shift Hours : Monday to Friday; 7 : 30am to 3pm

What Will You Do?

• Provide assistance to drivers with delivery issues including refusals and damages which occur during daily duties
• Inform and update customers regarding any discrepancies which occur with the delivery of goods.
• Collaborate with OS&D counterparts in other terminals and other departments to resolve issues
• Communicate major issues and potential claims to management
• Expedite returns when required to clients with efficiency
• Work reship area with returns, damages and help in cleaning up damages for salvage or disposal.
• Enter all OS&D occurrences, steps, and communications into system database
• Follow established company policies and procedures for billing of additional charges to customers
• Provide assistance with answering inquiries, tracing orders, and requests made by clients
• Manifest Check In
• Help with Data Entry
• Weekly KPI’s for Reships, No Delivery, Mis-directed freight, empty miles report
• All other duties as required.

Who Are We Looking For?

• Two (2) years of previous experience in a similar capacity within the transportation industry preferred
• Excellent customer service skills required
• Ability to work effectively within a team smooth flow of communication, directions and paper flow.
• Strong keyboard skills with attention to details
• Knowledge of shipping documents preferred
• Experience with MS Office and computer systems
• Strong organizational skills and ability to multi-task

Company Description

Protrans Personnel Services Inc. is a full-service recruitment company specializing in supporting customers with their contingent workforce needs in transportation, warehousing and distribution, manufacturing and administrative placements.

For twenty-five years our commitment to our customers and employees has earned us the reputation of being a premium staffing company providing our customers flexible resources to meet their goals while matching quality employees with rewarding career options.

Protrans Personnel Services is headquartered in Dieppe, New Brunswick with branch offices in Mississauga, Toronto, Cambridge, Stratford, Tillsonburg as well as Fort Edward, New York State.

Protrans Personnel Services is an equal opportunity employer. We do not discriminate on any basis including race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran or any other federal, provincial, state or local protected class.

In addition, we are committed to meeting the needs of all individuals with disabilities and should you require accommodation during the recruitment process we will work with you to meet your needs.

Company Description

Protrans Personnel Services Inc. is a full-service recruitment company specializing in supporting customers with their contingent workforce needs in transportation, warehousing and distribution, manufacturing and administrative placements.

For twenty-five years our commitment to our customers and employees has earned us the reputation of being a premium staffing company providing our customers flexible resources to meet their goals while matching quality employees with rewarding career options.

r n r nProtrans Personnel Services is headquartered in Dieppe, New Brunswick with branch offices in Mississauga, Toronto, Cambridge, Stratford, Tillsonburg as well as Fort Edward, New York State.

r n r nProtrans Personnel Services is an equal opportunity employer. We do not discriminate on any basis including race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran or any other federal, provincial, state or local protected class.

In addition, we are committed to meeting the needs of all individuals with disabilities and should you require accommodation during the recruitment process we will work with you to meet your needs.