Job Description

Job Description

We are looking for highly talented Bilingual Customer Service Representatives who will serve as the first point of contact with our current clients.

The successful candidate will be able to accept ownership for effectively handling customer issues and inquiries while ensuring customer satisfaction is at the core of every decision.

We offer jobs where time flies because our customers need our help all day long jobs where weekend shifts don’t exist. Contribute your skills and strengths to help our customers deal with important decisions in their lives!

POSITION REQUIRES THE ABILITY TO QUALIFY FOR A GOVERNMENT RELIABILITY CLEARANCE WHICH REQUIRES RESIDING IN CANADA FOR THE LAST 5 YEARS.

Working hours are Monday - Friday between the hours of 8 : 00am - 8 : 00pm EST (rotate between 3 shifts on a monthly basis;

8am - 4pm, 9am - 5pm and 12pm-8pm).

11 week contract to start that will be extended or go permanent (based on performance)

Position requires you meet eligibility for a Reliability Clearance

Position can accommodate notice periods

Qualifications and Skills

• Professional, self-starter
• Capable of using different methods of communication simultaneously; i.e. email, telephone, video call, and chat
• Good interpersonal and communication skills
• Superior customer service skills and orientation
• Collaborative style needed
• Ability to maintain professionalism at all times under stressful situations
• Strong organizational skills
• Ability to plan and manage work under time constraints, without direct supervision
• Must qualify for an enhanced reliability clearance
• Must pass a criminal record check
• Bilingualism in English and French a must

APPLY NOW!

Company Description

Altis Recruitment represents the nation’s top talent for contract, temporary and permanent work within the areas of : Finance and accounting, construction and property management, administration, IT and senior-specialized roles.

Each year, we partner with over 3,500 client employers and create over 8,500 placements for candidates within the private sector, all levels of government, crown corporations as well as non-profit organizations.

Company Description

Altis Recruitment represents the nation’s top talent for contract, temporary and permanent work within the areas of : Finance and accounting, construction and property management, administration, IT and senior-specialized roles.

Each year, we partner with over 3,500 client employers and create over 8,500 placements for candidates within the private sector, all levels of government, crown corporations as well as non-profit organizations.