APPOINTMENT COORDINATOR

• Make outgoing calls for Service Appointments / No show.
• Answer to incoming calls (make service appointment / direct call to correct department or person)
• If the customer does not answer, leave a clear message for him to call us back to make the appointment.
• Toyota Recall Campaigns If the customer answers, follow the above procedures (Making Calls - Service / Interviews). If the customer does not answer, leave a clear message for the customer to call us back to make the appointment.
• TIRE PERIODS : Make the Calls - Tire Storage List & Tire List (non-stored)
• Sense of organization and planning.
• Excellent communication skills.
• Exceptional customer service.
• Ability to work in a team.
• Knowledge of Microsoft Office.