SUMMARY OF POSITION :

• The Service Advisor is responsible for the strategic direction and leadership of the service department which includes technicians, mechanics, shop repair and service administration.
• Oversees the development and direction of the service team to drive the growth of revenue, technical productivity and promote high quality customer satisfaction
• Oversee and manage the service department’s operations and scheduling to ensure completion of shop maintenance and repair work.
• Address customer complaints and inquiries in a courteous, professional manner.
• Provide accurate estimates for service jobs and review and finalize all work orders or invoices for billing to customers.
• Organize and control expenses to meet budget expectations.

WHAT WE ARE LOOKING FOR :

• Effective leadership skills with a strong focus on operations and business processes.
• Proven mechanical abilities and strong working knowledge of mechanical application or repair techniques.
• Ability to work independently in a busy environment.
• Ability to effectively communicate both verbally and in writing.
• Ability to work well under pressure.
• Ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
• Knowledge of the agricultural industry and related equipment.

WHAT WE OFFER :

• A safe and rewarding environment to develop their careers that reward and grow with individual.
• Competitive compensation.
• Group Registered Retirement Savings Plan (GRSP).
• Extended health benefits.
• Bonus Programs
• Employee discounts and other perks .