Position Description :
Well known for our amazing visitor engagement, welcoming atmosphere and captivating exhibitions, Science World is the go-to place for everything Science.
Our guests’ experience all begins with their first point of contact in our Lobby : our Admissions / Membership Staff, part of our Visitor Experience team.
Under the direction of the Managers, Visitor Experience, you will provide our visitors with friendly and responsive services, whether it is in person, over the phone or by email.
You will use your technologically savvy skills to process payments related to visitation, memberships, courses and camps, be the go-to person for any guest inquiries and provide exceptional customer service.
As a facility, Science World is generally open to the public seven days a week, with some extended evening hours in the summer months.
Typical office hours are Monday to Friday 8 : 30am 5 : 30pm, with front-facing and operational teams also working a variety of shifts including weekends, holidays and evenings.
Hours of work and other related requirements will be scheduled according to business needs and this may include special events on evenings, weekends and holidays.
Key Responsibilities :
in person, over the phone and by email
Qualifications :
A flexible work schedule is preferred; must be available to work school breaks, weekends and holidays
After successfully completing probation, will be eligible to join the Voluntary RRSP / TFSA Plan and receive paid time off (sick, wellness days).
Do you feel you haven’t met every requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification in the job posting.
Science World is committed to creating a diverse and inclusive environment so we strongly encourage you to apply even if you don't believe you meet every single qualification outlined, as you may have transferable skills that would be an asset to our team.
Please apply by Tuesday, October 31, 2023
As part of your application, please upload a cover letter and resume
All offers are subject to satisfactory completion of reference and police criminal record checks.
We would like to thank all candidates. However, only those selected for an interview will be contacted *
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