Responsibilities : CRM Management

CRM Management

• Maintain CRM to ensuring client information and data is up to date and recorded accurately and in detail, daily activities noted, and all sales processes have been logged and completed.
• Support sales management manager to maintain the dashboards and reports.
• Act as a primary point of contact for sales team for CRM inquiries, assistance, and reporting needs as required.

Documentation and Filing :

• Maintain all files and records and adhere to all company policies, procedures, and SOPs.
• Organize and complete all necessary paperwork and ensure customer files and contracts are concise, complete and well maintained.
• Provide administrative support to the sales team.
• Compile reports for office and travelling expenses.

Sales Support :

• Assist in coordinating meetings, organizing events, and tracking project progress.
• Any other duties / responsibilities as assigned by management

Qualifications :

• A Diploma or Bachelor's degree or equivalent experience preferred
• Ideal candidates have prior experience in sales operations, preferably within manufacturing industry or a multi-national company
• At least 1 to 3 years work experience or similar roll
• Advanced level of proficiency with MS Excel, Word, and Outlook required
• Detail-oriented with strong organizational skills
• Exceptional communication and problem-solving skills required
• Individual contributor and great team player