• Education : Secondary (high) school graduation certificate
• Experience : 1 year to less than 2 years
• or equivalent experience

Tasks

• Receive and forward telephone or electronic enquiries
• Work on reports from manual or electronic files, inventories and databases
• Sort, process and verify applications, receipts and other documents
• Send and receive messages
• Perform basic bookkeeping tasks
• Prepare and format page presentation
• Compile data, statistics and other information
• Prepare invoices and bank deposits
• Provide general information to clients and the public
• Photocopy and collate documents for distribution, mailing and filing
• Perform data entry
• Provide customer service
• Label, file and retrieve documents
• Perform cashiering duties

Type of experience

Call centre

Personal suitability

• Adaptability
• Collaborative
• Creativity
• Efficiency
• Energetic
• Hardworking
• Integrity
• Outgoing
• Positive attitude
• Quick learner
• Time management
• Accurate
• Dependability
• Efficient interpersonal skills
• Organized
• Reliability
• Punctuality
• Resourcefulness
• Team player

Screening questions

• Are you currently a student?
• Are you currently legally able to work in Canada?
• Do you have previous experience in this field of employment?
• Do you have the above-indicated required certifications?
• What is the highest level of study you have completed?
• Work Term : Permanent
• Work Language : French
• Hours : 20 to 40 hours bi-weekly