Responsibilities :

• Perform a variety of basic and routine clerical and secretarial duties. These may include but are not limited to preparing and typing routine correspondence, answering telephone & routing calls to the appropriate person, greeting patients and visitors, completing forms and reports as required by outside vendors and agencies, and assisting with other departmental responsibilities as needed.
• Follows established processes to obtain, manage and utilize patient information to enhance and improve individual and organizational performance in patient care.
• Assures a current and complete medical record is obtained for every patient admitted to the facility.
• Demonstrates familiarity with insurance procedures and verifies OHIP information when scheduling patients.
• Books, organizes, plans and collects all relevant information required for cataract, retina and glaucoma surgery.
• Assists in maintaining and managing inventory of supplies for the clinic and manage the receipt and delivery of all supplies.
• Interact with both internal and external customers and exchange information regarding availability of supplies and product information.
• Assist with other duties as assigned.

Required Skills and Abilities :

• Ability to analyze, interpret and solve patient related issues.
• Good interpersonal skills.
• Ability to deal with multiple tasks, tight timelines and peak busy periods.
• Ability to communicate in a professional manner with physicians, patients and colleagues.

Required Knowledge and Experience :

• Minimum one (1) years of experience in an ophthalmology clinic or hospital setting preferred.
• Previous experience working in a fast-paced, medical environment.
• Proficient in Microsoft Office Suite 2010 (particularly Word, Excel & PowerPoint).
• Knowledge of electronic OHIP billing an asset.
• Knowledge of electronic medical records or electronic health records (EMR an asset).

Required Professional Designation / Certificate :

• Post-secondary education in Business Administration or other related discipline.
• Medical Administration Diploma.

Kensington Health Centre is an equal opportunity employer and encourages applicants from equity seeking groups. Candidates will be provided with an overview of the various elements of the selection process, such as tests, skills demonstrations, etc.

Kensington Health Centre is committed to providing reasonable accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).